Accessibility Statement for Flower Delivery Keston
Our Commitment to Accessible Flower Delivery Keston
At Flower Delivery Keston, we understand how important it is for everyone to be able to order flowers online quickly, easily, and independently. Our mission is to make our floral delivery service accessible to all Keston customers, regardless of ability. We are dedicated to ensuring that our website and ordering process follow the highest standards of web accessibility. This means every customer can enjoy the convenience and delight of sending or receiving flowers, without facing barriers.
WCAG 2.1 AA Compliance
We are proud to say that our website has been developed with accessibility in mind, aiming to meet or exceed the Web Content Accessibility Guidelines (WCAG) 2.1 at level AA. These guidelines are internationally recognised standards that set out how websites should be designed and written so everyone—including people with disabilities—can access information and services. Our team regularly reviews and updates the site to ensure continued compliance and to incorporate improvements as accessibility standards evolve.
Screen Reader Compatibility
The Flower Delivery Keston website is designed to work smoothly with the latest versions of common screen readers, such as NVDA, JAWS, and VoiceOver. We have taken care to ensure that images, menus, and forms are properly labelled and that navigation is logical and straightforward. This allows users who rely on screen readers to browse our flower selection, fill out delivery forms, and complete payment easily and confidently.
High Contrast, Clear Design
To assist users with visual impairments or low vision, we use a high-contrast colour palette and clear typography throughout our site. Key information—such as flower types, delivery addresses, and order summaries—is displayed in a way that is easy to read. Buttons and links are large and clearly marked. Our site avoids the use of low-contrast text or backgrounds, so every customer in Keston can interact with our flower delivery service comfortably and without strain.
Responsive Layout and Usability
Accessibility extends to all devices and screen sizes. Whether you access our service on a computer, tablet, or smartphone, our site automatically adapts to the size of your screen. This ensures that menus, images, and order forms remain accessible and easy to use, regardless of how you browse.
Continuous Improvement & Feedback
We are committed to the ongoing improvement of our website’s accessibility. Our team regularly tests new features for compliance and reviews customer feedback to identify areas where we can do better. If you experience any difficulty or have suggestions to help us improve our accessible Flower Delivery Keston service, we want to hear from you. Please use the contact options provided on our website to tell us about your experience or share your ideas.
Contact Us About Accessibility
If you encounter any access barriers or need support with any aspect of your online flower delivery experience in Keston, please don’t hesitate to reach out. You’ll find contact details on our website, and our customer support team will gladly assist you. Ensuring your effortless and fully accessible flower ordering experience is a top priority for us at Flower Delivery Keston.
Thank You for Choosing Our Accessible Flower Delivery Keston
We appreciate your trust in Flower Delivery Keston, and we remain committed to making online flower ordering a welcoming and accessible process for everyone in our community.
